How fees work
Answers to what almost everyone asks before the first session. No amounts on this page: you get your fee in writing.
Insurance
Heath does not take Medi-Cal (California's Medicaid) or Medicare. With private plans, some of our therapists are in network with certain PPO plans and others are not: before the first session we tell you which applies to you.
Some PPO plans, depending on the therapist
No Medi-Cal or Medicare
If you pay yourself
Payment is made at the end of each session, by card, including HSA and FSA cards. There is no contract and nothing is paid in advance. The fee depends on the therapist and the length of the session: 50 minutes for an individual one and 80 for a couple's or a two-generation session together. We give it to you in writing before you start. A limited number of reduced-fee spots are available; ask how to request one. We ask for 24 hours' notice to change or cancel an appointment.
A receipt for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and type of session, so you can send it to your plan, which may reimburse part of it. The receipt carries a diagnosis code your insurer can see. Your plan decides whether it reimburses anything: ask it before you start.
Good Faith Estimate
If you pay without insurance, you have the right to receive a written estimate of what your care will cost before you begin. We give it to you before the first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
With the plans we take, we check your benefits before the first session and tell you what to expect for your copay and deductible. With the others, call your plan and ask about out-of-network mental health services.
Would you like a written estimate?
Ask for it before the first session. We email it to you, with no commitment.